Comments on: FAQ: What’s that line on my Envelope bar?

By: alex

alex — Fri, 13 Jan 2023 19:30:26 +0000

In reply to Jody.

Hi Jody — I’m not sure what you’re describing just from that description; could you shoot us an email at support@goodbudget.com so we can take a closer look for you? Thanks.

By: Jody

Jody — Fri, 13 Jan 2023 19:23:58 +0000

My mortgage is showing a red line even though it is fully funded and i have entered the transaction for paying it. Shouldn’t it show O instead?

By: Steve

Steve — Fri, 15 Mar 2013 17:27:47 +0000

Hi Jose,

Are you using the latest version of the app for your phone? You should be able to pick a start date for your bi-weekly budget period, and the ahead/behind lines are based off that.

If you think you’re using the latest version of EEBA on your phone, send an email to support@eebacanhelp.com with your Household Username so we can take a closer look at what’s going on.

By: Jose

Jose — Fri, 15 Mar 2013 17:03:39 +0000

I get pay biweekly. The green line always disappear and I have a hard time refilling the envelopes every pay day.

By: Steve

Steve — Wed, 12 Sep 2012 16:36:25 +0000

Hi L William,

Good question. When you’re keeping track of bills, EEBA itself won’t know if an empty Envelope represents a bill you need to prepare for, or a bill you’ve already paid. That’s why EEBA is asking you to fill the Envelope.

If you tap on the Envelope in the app, however, you’ll see a list of its transactions which should let you know if you’ve paid it this month yet or not.

Hope that helps.

By: Steve

Steve — Wed, 12 Sep 2012 16:31:10 +0000

Hi Alex,

Sure! The line “starts” at the beginning of your budgeting period. So if you want the line to “start” mid month, just change your budgeting period to start on that same day.

You can change your budgeting period on the Edit Budget screen in the app, or on the web here: https://eebacanhelp.com/household/period.php

By: L William

L William — Tue, 04 Sep 2012 23:04:38 +0000

I am little confused….In my budget I have my montly bills listed along with a few discretionary items…If my mobile bill is $85.00 per month (approx), but the actual bill is $83.10, and I record a payment of $83.10, why is asking me to refill my envelope??

By: Alex

Alex — Mon, 03 Sep 2012 06:38:55 +0000

Hi – great program! Is it possible to change when this line “starts” – I fill my envelope mid month but the line is based on calendar month so I get cranky envelopes

By: Steve

Steve — Sun, 10 Jun 2012 01:18:39 +0000

Hi Amy,
Could you send a screenshot of what you’re seeing to support@eebacanhelp.com? You should see a bar, whether black (empty) or green (full) with a black line somewhere along it.

To fill your Envelopes again with your income, head to the more… tab then tap on “Add Money.”

If you have any other questions, let us know at support@eebacanhelp.com!

By: Amy

Amy — Fri, 08 Jun 2012 21:36:16 +0000

No, I have an iPhone 4 and don’t see a bar of any color, regardless of how full (or empty) my envelope is. Is this a subscription service feature? I told it my budget was every two weeks, but today was the two week mark and it didn’t seem aware that I was getting income again – maybe that’s why I never got a bar?